More on how We’re Improving

HHS LogoOver the last few days, we’ve shared updates with you on our tech surge and the steps we’re taking to ensure that gets better. Starting tomorrow and moving forward, we will also provide updates through regular blogs and CMS press telebriefings. We know how critical affordable health coverage is, and as I’ve committed, we won’t stop improving the site until every American who wants it gains access to these new options for care.

Today, we wanted to share an infographic that provides a snapshot of where we are—including technical issues we’re addressing and solutions that our team is putting into place to improve the consumer experience on Please take a moment to look and feel free to share the graphic with anyone you know that may have questions about the site in your own social networks.

We are committed to continuing to update you on our progress as we improve the site. As always, your feedback is critical to this process. Please feel free to submit comments about your experience, either complimentary or critical, at: infographic



  1. Matt Sharp says:

    I am completely disillusioned, frustrated and worried by the high cost of the ACA. When I used the calculator on the Covered California website, for me, the lowest cost for me is around $450 a month with NO subsidies. I work independently because my works skills allow me to, and make just under $49,000 a year but that shouldn’t penalize my so called discounts to the new national health insurance. I had high hopes for ACA, but now I will advocate to fight against it until there are better options. I wrote about my dilemma for

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