Editor’s Note: HealthCare.gov shared the following information for individuals who attempted to enroll in a health plan in the Health Insurance Marketplace before the December 23 deadline for coverage starting January 1, but who experienced delays.
We know many of you have been working hard to finish enrolling in a health plan in the Health Insurance Marketplace. Even though we have passed the December 23 enrollment deadline for coverage starting January 1, we don’t want you to miss out if you’ve been trying to enroll.
Sometimes despite your best efforts, you might have run into delays caused by heavy traffic to HealthCare.gov, maintenance periods, or other issues with our systems that prevented you from finishing the process on time. If this happened to you, don’t worry–we still may be able to help you get covered as soon as January 1.
Contact the Marketplace call center at 1-800-318-2596 (available 24/7). TTY: 1-855-889-4325.
Tell our customer service representative that you’ve been trying to enroll and explain why you couldn’t finish by the deadline. They can tell you what you can do to finish your enrollment and still get covered for 2014.
Don’t miss out on the health coverage you need. We can help you finish your enrollment.